ACCESS TO IPTEL.ORG ACCOUNT

NEW SUBCRIBERS

Sign up here for a free SIP account. Choose an iptel.org name if it is not already taken.

EXISTING SUBSCRIBERS

Sign in here if you already have an account. If you have forgotten your password, proceed HERE.

DOMAIN HOSTING

Proceed here if you would like to have your domain served by a hosted SIP service. You must have administrative access to your DNS names.

Have My Domain

FREQUENTLY ASKED QUESTIONS FOR SERVICE USERS

HOW TO CONFIGURE A SIP PHONE

The minimum information which must be put in every SIP phone is your SIP address (like sip:) and the password you have chosen during subscription. Some phones require also outbound proxy address and registrar address: use sip.iptel.org then. If port number is asked, use the default 5060. Unfortunately many SIP phones have way too many other configuration parameters whose description is beyond this brief FAQ.

HOW TO TERMINATE MY CALLS IN PSTN?

iptel.org is not offering PSTN termination services. However, you may use a third-party SIP account with PSTN termination and use it for terminating calls to numerical destinations prefixed with the plus sign. Set it up in your profile under "My Account - Other".

WHAT IF SOME SIP EQUIPMENT ONLY HAS NUMERICAL KEYBOARD

Use then a numerical alias to your SIP address. You will find it in the "My Account - General" webpage.

HOW CAN I TEST THE SERVICE IS WORKING FOR ME

Call sip: for an audio announcement, or sip: to hear yourself.

HOW CAN I MAKE PHONE CALLS USING A BROWSER

Login using your iptel.org credentials on the page https://tryit.iptel.org .

I HAVE NOT RECEIVED AN ACCOUNT SETUP CONFIRMATION EMAIL

Most likely you included a wrong email address or your email server requires a confirmation from a new email address. Unfortunately our service does not handle such requests.